Regional Customer Stations Engineer
Why did you join Air Products?
The ability to work for an international company with many opportunities such as R&D, Project Management, and Lean Six Sigma.
Why do you love working at Air Products? What is it that keeps you working at Air Products?
The diversity of the work, people, and customers. I am always meeting people with different backgrounds who have stories on how they got where they are today. I also enjoy seeing the many applications our customers have for our products.
Please describe your career at Air Products to date.
I started in the Career Development Program (CDP) as a maintenance engineer in one of our plants that supplied specialty products to electronics customers. From there I moved into a Lean Six Sigma (LSS) role supporting the drivers and distribution group. I worked on projects to increase efficiency, maximize safety, and reduce waste and expenses.
Tell me about the most intriguing/satisfying thing(s) you’ve been involved in since you’ve been at Air Products.
In Customer Stations, I design and manage the installation of storage and supply systems at customer facilities. I had an opportunity to install a Customer Station system at one of our plants adjacent to a very large food processor. I designed the system and pipeline that literally bridged the gap between us and the consumer.
Every problem has its unique challenges and working through those, especially those that call for creative solutions, is always satisfying. There are a few particularly challenging systems out there that I still occasionally wonder how they are doing.
What career advice would you give to those just starting out in their engineering careers?
Be open to any opportunity. An engineering education gives you a lot of tools that can benefit many different industries and many different roles within each of those industries. If you are passionate about doing a particular job, wonderful, chase it. But be open to opportunities you didn’t expect, between emerging technologies and an increase in specificity, there are opportunities that you never expected if you are open to them. Large companies like Air Products with the CDP program, allow you to discover your strengths and interests in several roles early on. From there your can continue to evolve your skill set in various areas both technical, commercial, and managerial.
Please explain what you do (in your current and/or previous job) contributes to sustainability?
GROW: The Customer Stations Role supports several key groups. We support external customers (end users) by being the subject matter experts on our gases, storage, and supply systems. Our customers have their own areas of expertise and look to us to provide reliable and efficient systems that enable them to run their business optimally. We support the customer and our own technicians with technical support and data analysis when systems are performing abnormally. We support the commercial team by being a technical authority during discussions with the customer and their engineers. We support the drivers and technicians by designing equipment layouts that allows for safe access and operation of the system. These are some of the ways we help to improve the sustainability performance of both internal and external customers.
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