World's largest hydrogen pipeline supply network

Customer service center

To better meet customers' needs, Air Products established a new North America customer service center located in Pasadena, Texas. This enhanced facility is a centralized location that enables Air Products to expeditiously meet customers' dynamic demands by dispatching hydrogen across the entire U.S. Gulf Coast connection. Specific benefits include:

  • 24/7 single point of contact including emergency response, for all pipeline customers
  • Centralized system has the ability to more quickly respond to the system needs, balancing the pipeline system in real-time as supply and demand profiles change
  • Close communications with customers and producing plants minimize the impact of operating events on the pipeline system
  • Manages energy consumption, customer supply data and supports critical monthly tasks

customer service center

Back to project overview

Contact Information


This site uses cookies to store information on your computer. Some are essential to make our site work; others help us to better understand our users. By using the site, you consent to the placement of these cookies. Read our Legal Notice to learn more.