World's largest hydrogen pipeline supply network

Customer service center

To better meet customers' needs, Air Products established a new North America customer service center located in Pasadena, Texas. This enhanced facility is a centralized location that enables Air Products to expeditiously meet customers' dynamic demands by dispatching hydrogen across the entire U.S. Gulf Coast connection. Specific benefits include:

  • 24/7 single point of contact including emergency response, for all pipeline customers
  • Centralized system has the ability to more quickly respond to the system needs, balancing the pipeline system in real-time as supply and demand profiles change
  • Close communications with customers and producing plants minimize the impact of operating events on the pipeline system
  • Manages energy consumption, customer supply data and supports critical monthly tasks

customer service center

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