Alliance Coal, Tom Wynne, Vice President of Operations

Thanks for what your people did in our time of need. Without your help, we could not have achieved a recovery process that was second to none. 

Alliance Coal operates a mine that caught on fire. Although the company was not our customer, Air Products jumped into action, scheduling 12 to 15 tankers of liquid nitrogen daily for the 2 ½ weeks it took to douse the fire. All without short-changing any of our other customers.

Buzzi Unicem, Tim Menke, Corporate Process Engineer

Air Products had more experience in our industry than other suppliers. And they actually care about what we are doing and try to learn as much as they can about us. 

Buzzi Unicem is a major producer of cement and ready-mixed concrete. They have installed Air Products' oxygen enrichment systems at three of their plants.

Excellent Foods LLC, Roy Hillman, Managing Partner

 We knew what technology we wanted to use and saw the advantage of working with a larger company that had technical backup. Air Products' response was second to none—no one else could jump that fast. They understood what we needed, and everything I asked they had an answer.

Excellent Foods freezes their innovative apple fries with Air Products nitrogen and Freshline® freezing equipment.

Grede Foundries, Stan Albrecht, Plant Manager

Anyone can supply molecules. Air Products' after-sales technical support has been phenomenal. Their engineers have done a lot to help us optimize our oxygen usage.

A 50-year customer of Air Products, Grede Foundries produces ductile iron castings for automotive applications.

ILMO Products Company, Tony McLaughlin, Vice President of Sales

One reason we came back [after switching suppliers] is because of Air Products' great reputation as a dependable supplier and the high level of technical ability available to us. We get quick, competent responses. It's one thing to respond quickly, but we also get the right answers and talk to the right people—a big improvement over our former supplier.

ILMO Products purchases Air Products oxygen for redistribution to medical, industrial, and laboratory markets in the Midwest.

Nikkiso Cryo, Inc., Charles Molina, President

 Why did Air Products get our business? Differentiation. Your sales team took the time to understand our needs and address them with emphasis on safety, reliability, and competitiveness. You went to great lengths to win our trust before a contract was even signed . . . and delivered a level of customer support that is unique in the industry.

Nikkiso Cryo uses nitrogen to test cryogenic pumps for LNG tankers.

North American Stainless Steel, Don Mougey, Purchasing Supervisor

 Reliable supply is critical to us—a run out costs us a lot of money. Having Air Products in close proximity with 24/7 coverage is a real help.

North American Stainless Steel uses Air Products gases for decarburizing, melting, and metals treatment.

Sierra Home Care, John Rodriguez, Operations Manager

Air Products was very thorough in showing us how to safely use the equipment and maintain it. I'd have to give them an A+ in safety training.

Sierra Home Care purchases Air Products gases for supply to the healthcare market in California.

Solectron, George Kalu, Facilities and Operations Manager

 Among all of the service providers I've had the opportunity to work with in the past 10 years, Air Products is one of the best in terms of applications service support.

Located in California, Solectron is the largest independent provider of integrated Security Management Systems.