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Supply Update for Our North American Gas Customers

This website has been developed to provide timely and accurate information to our customers in the event of an emergency situation that affects product supply and deliveries. If a severe weather-related event or other emergency is expected to disrupt our national supply chain, we will post updates here. For example, we monitor the National Weather Service website for hurricane and other storm activity that might affect our operations and will post updates here if we anticipate a problem. Other events might include acts of terrorism or other emergencies that would have more than a local effect on our operations.

If you have any questions about your delivery schedule or changes related to your normal operating pattern during a supply disruption, please contact our national Customer Service Center at 1-800-224-2724 (available 24/7/365). You can also call the same number if you have updated information regarding who should be contacted at your site in the event of a crisis that could affect our ability to deliver or your ability to accept a delivery.

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Contact Information

  • U.S. Customer Service Center
    Air Products and Chemicals, Inc.
    7201 Hamilton Blvd.
    Allentown, PA 18195

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